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Category Archives: Dental Marketing
10 opportunities to impress your patient before treatment is even accepted
By Hollie A. Bryant, RDA Did you know that there are at least ten potential opportunities that your office has to impress a client before treatment happens? What an awesome opportunity to make an impact on the patient, to gain … Continue reading
Top 10 Things That Can Keep The Practice Growing.
By Hollie A. Bryant, RDA 10. Be “LIKEABLE”. Take the time to connect with each patient. If people like you then they will do business with you. 9. Be ON TIME. If we say that we are seeing a patient … Continue reading
Emotional Selling Points to Remember
By Hollie Bryant 1. BE Concerned: All Clients and Potential Clients deserve our attention. Examples: “Ms. Jones it sounds like this a real issue for you” “ Could you tell me more about….(whatever the subject is)” “I am sorry to … Continue reading
Key Behaviors for Customer Service Excellence
By Hollie Bryant Professionalism • Presentation is everything Office presentationS Personal appearance (hair, make-up, uniform) Body language Confidence • Actively listen tour customers Eye contact Repeat key points of what the customers needs are (emotional selling points) Remember what the customer needs … Continue reading
To Groupon or Not to Groupon
by Jenifer C. Back, DMD In today’s economy we dentists are always looking for ways to insure the survival of our practice. One new option is Groupon. Groupon will send out an email to tens of thousands of perspective patients … Continue reading
Jenifer C. Back, DMD