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Category Archives: dental assistants

Earn 18 CE credits and Join us on an educational and luxurious 7-day cruise out of Long Beach, CA

September 2 though September 9, 2012 Gain insider knowledge from the masters of tooth whitening, Dr. Jaimeé Morgan and Ms. Shannon Pace Brinker, to boost your business and give your patients outstanding results! Ports of call in Cabo San Lucas … Continue reading

Severe Wear Type Cases Present Special Challenges

By: Buddy Shafer, CDT Diagnosis and Pre-Treatment of Worn Dentition Cases Severe wear type cases present special challenges as well as opportunities for the doctor/technician team. A critical first step is to properly diagnose the cause of the wear. From occlusal interferences, to … Continue reading

THE PASSIONATE PRACTICE

by Linda Zdanowicz  How do you get you employees to become passionate about your practice; thereby energizing your practice with their passion?  You have to lead them to it, that’s how.  Let’s start with this today: Education – you probably think … Continue reading

Engaging with Criticism

If you need to find out how your audience is receiving your work, it’s worth considering how you’ve structured the interactions around criticism. Sometimes a customer has a one-off problem, a situation that is unique and a concern that has … Continue reading

Dental Etiquette for the Patient with Special Needs

by Niki Henson, RDA A mother whispers to herself as she prepares her child for his first trip to the dentist.  He is three years old and still has no signs of teeth.  She is nervous on multiple levels… she … Continue reading

Bisphosphonate Therapy & Dental Care

by Lee Ann Brady Reprinted from leeannbrady.com One of the hot topics over the last few years has been managing our patients who are taking bisphosphonates in order to minimize the risk of osteonecrosis of the jaw. When I think … Continue reading

10 opportunities to impress your patient before treatment is even accepted

By Hollie A. Bryant, RDA Did you know that there are at least ten potential opportunities that your office has to impress a client before treatment happens? What an awesome opportunity to make an impact on the patient, to gain … Continue reading

Top 10 Things That Can Keep The Practice Growing.

By Hollie A. Bryant, RDA 10.  Be “LIKEABLE”. Take the time to connect with each patient. If people like you then they will do business with you. 9.  Be ON TIME. If we say that we are seeing a patient … Continue reading

The Role of the Patient Coordinator

by Mickey Bernstein, DDS and Diane Bernstein One of the most amazing roles in the practice is the Patient Coordinator – that person who oversees the ongoing relationship with patients. While the specifics of the position can vary widely from … Continue reading

Rubber Dam Placement Made Easy

When asking Dental Assistants how many uses a rubber dam in their practice, it shocking to see the show of hands. Studies show that only 15% of dental offices use rubber dam for adhesive procedures. Excuses come up such as; … Continue reading